Privacy Policy

Privacy Policy

Introduction

Welcome to https://steeline-roofing-centre.thebestlocalpro.com (hereafter referred to as “Steeline Roofing Centre,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) of the United States
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://steeline-roofing-centre.thebestlocalpro.com
  2. Any mobile applications or services developed by us and accessible through app stores
  3. Online interactions through emails, newsletters, phone calls, and text messages (SMS) initiated by our company
  4. Services accessed via links on our platform, but please note that these third-party services have their own privacy policies governing user data.

Processing Activities

This policy describes the practices related to:

  • Using our applications and services as an authorized user
  • Browsing or interacting with our websites
  • Engaging with our communications, such as newsletters and promotional materials

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details required for creating and managing your account on our platform.
  2. Payment Information: Credit card details, billing addresses, and payment history when you make purchases or subscriptions.
  3. Financial Information: Bank account information (if provided) for secure transactions.
  4. Purchase Information: Product/service purchases, order history, and related details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience.
  6. Location Data: Geolocation data when you interact with our services, respecting local privacy laws.
  7. Feedback: Your comments, reviews, and suggestions to improve our products and services.
  8. Social Media Information: Data obtained through social media integrations (if enabled), such as your name, profile picture, and connections.
  9. Product Information: Details about the products you browse or purchase on our site.

We gather this data through direct user input, interactions with our digital services, and automated technologies employed to enhance user experience. Additionally, we may receive personal data from third parties who assist in providing our services, subject to their privacy commitments.

Cookies

Steeline Roofing Centre uses cookies to improve your online experience and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as user sessions and page navigation.
  2. Preference Cookies: Tailored settings and preferences saved to enhance user experience.
  3. Analytics Cookies: Used by our analytics tools to gather insights on how users interact with our site, helping us improve its functionality.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes of processing, which may include:

  • Legal Obligations: Complying with legal requirements and regulatory requests.
  • Business Operations: Providing services, improving our products, and managing our business.
  • User Consent: As long as you maintain your consent for a particular purpose.

Upon no longer requiring the data for these purposes, we securely delete or anonymize it to prevent reidentification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption for secure communication and data storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

Steeline Roofing Centre does not knowingly collect or solicit personal information from children under the age of 18. We encourage parents and legal guardians to supervise their child’s online activities and to provide consent for the collection, use, and disclosure of any personal data.

Your Rights (Geographical Limitations Apply)

Depending on your location, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data if it is not necessary for legal reasons.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Data Portability/Withdrawal of Consent: The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or have data-related inquiries, please contact our privacy team using the details provided in the “Contact Information” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website and/or directly to you. We encourage users to review this policy periodically.

Contact Information

For any questions regarding privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Steeline Roofing Centre, [Address], [City, State/Province, Zip/Postal Code]