Privacy Policy

Privacy Policy

Introduction

Welcome to https://steeline-roofing-centre.thebestlocalpro.com (hereinafter referred to as “Steeline Roofing Centre” or “we”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international data protection laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://steeline-roofing-centre.thebestlocalpro.com
  2. Any mobile applications or software we offer
  3. Online services and products accessed through our platform
  4. Interactions between users and our representatives via emails, calls, texts/SMS, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process the data necessary to provide you with those services.
  2. Visiting Our Websites: Each time you visit our websites linked to this policy, our servers automatically record certain information about your device and browsing behavior.
  3. Communication: We may reach out to you via various communication channels, including emails, calls, or SMS, for transactional purposes, marketing initiatives, or customer support.

Personal Data Collection

We collect several types of personal data, which can be categorized as follows:

  1. Account Information: This includes your username, email address, and any other unique identifiers used to access your account on our platform.
  2. Payment Information: Details related to your payment methods, such as cardholder name, card number, expiration dates, and security codes, are securely stored for processing transactions.
  3. Financial Information: We may collect data about your financial status or creditworthiness if required for specific services or promotions.
  4. Purchase Information: Records of your purchases, including order details, delivery addresses, and product preferences.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device when you use our apps.
  6. Location Data: Information about your geographical location when you interact with our services, either through IP addresses or GPS data (if enabled).
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
  8. Social Media Information: If you choose to log in using social media accounts, we may collect data from those platforms as permitted by their privacy settings.
  9. Product Information: Details about the products you view or purchase on our site, including product codes, quantities, and customization preferences.

We gather this data through various means, including direct user input, automated tracking technologies (such as cookies), and information provided by third-party partners who assist in our operations.

Cookies and Tracking Technologies

Steeline Roofing Centre uses cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies enable basic functions like login, navigation, and session management on our website. They cannot be blocked without affecting your user experience.
  2. Performance: We employ performance cookies to understand how visitors interact with our site, allowing us to optimize content and improve overall performance.
  3. Functionality: Functionality cookies enhance the functionality of our website by remembering user preferences, language settings, and other customizables.
  4. Marketing: Marketing or targeting cookies are used to track users across websites for advertising purposes, enabling us to serve personalized ads based on your interests.

Users have control over most cookie settings through their browser’s configuration. For detailed information about our use of cookies, please refer to our Cookie Policy.

Your Data Rights

Depending on your location and applicable data protection laws, you have certain rights concerning your personal information:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask us to correct any incomplete or inaccurate personal data we have about you.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
  • Restriction: The right to limit the use or processing of your personal data under specific circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain characteristics.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable laws.

Changes to Policy

Steeline Roofing Centre reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and updated policy versions will be available upon request. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Mailing Address: Steeline Roofing Centre, [Address], [City, State, Zip Code]

We are dedicated to handling your personal information with care and transparency. Thank you for choosing Steeline Roofing Centre.